Ref.
2023/DSTFEAS/9697
Job offer type
Experts
Type of contract
Service contract
Activity sectors
Vocational training, Integration, Employment ; Technological Innovation
Deadline date
2023/08/15 15:00
Duration of the assignment
Short term
Contract
Freelancer
Duration
6 Months
“Turnkey digital skills” trainings for entrepreneurs and SMEs (M/W)
Departement Economie Durable et Inclusive - EDIN > Pôle Entreprenariat et Innovation
Published on : 2023/07/11
NORTH AFRICA / MIDDLE EAST
LIBYA
Mission description
- Activités prévues - Planned activities
Mission preparation – preparatory work
- Focus group with previous beneficiaries of EF projects
- Research using Expertise France Practical Survey Series
Phase I : Developlment of the curriculum
- Development of a curriculum that includes the topics listed above.
Phase II : Start training series
- Organize regular trainings as follows:
10 companies every month/municipality
- Delivrables
|
Livrables |
Date of delivery |
|
1. Trainings curriculum for SMEs and entrepreneurs |
T0 + 2 weeks |
|
2. Monitoring and evaluation pre and post testing questions |
At least 10 days before starting training series |
|
3. Train 60 entrepreneurs/municipality |
T0+3 Weeks |
|
4. Final narrative report |
Max. 10 days after the end of the training series |
- Coordination
The service provider will be a point of contact for the implementation of the project.
Mrs. Rima ATTIGA and Elise FENART, Raqameyon project managers, will be the sole contact for the service provider for Expertise France
Email: rima.attiga@expertisefrance.fr, elise.fenart@expertisefrance.fr
A kick-off meeting will be held few days after notification of the contract.
Close coordination with the teams, must imperatively be implemented from the preparation of the missions until their finalization. In addition, regular exchanges with Elise and Rima will be expected on the progress of the missions and possibly the difficulties encountered
- Mission report
A final report must be submitted by email at the end of the mission (no later than 10 days after the end of the training).
The document should be written in English and explain the content of training delivered, detailed the activities, the progress of the participants, difficulties encountered and recommendations.
- Monitoring and evaluation – Pre and post testing questions
To evaluate the gain knowledge of the trainees, the training company/expert will have to provide Expertise France with max. 15 questions (1or 2 questions per training module). While getting trained, the answers to these questions should be given to the participants (as part of the training).
Participants will have to answer the same questions before and after the training. By assessing the answers given by the participants it will be possible to calculate the knowledge gain of the group.
Project or context description
- Project presentation:
Raqameyon is a 1-year project funded by the French government and implemented by Expertise France in collaboration with the Libyan government.
The project's overall objective is to support the digital transition in Libya by contributing to the diversification of the job market, focusing on the digital economy. More specifically, the project aims to support the creation of employment opportunities in the digital sector by disseminating digital skills among various audiences and supporting the development of local training and digital capacity-development programs.
- Context:
In a workshop organised by Expertise France as part of Raqam-e Connect, an event that took place first week of December 2022 in Tripoli- Libya, the need for digital skills was highlighted. Nowadays, most entrepreneurs use digital tools to promote their services and therefore, the need to learn more digital skills is becoming a necessity to develop businesses.
According to a survey published by expertise France in 2021[1] , one of the most needed trainings in the business field is quality control, sales boosting techniques, business development techniques, and financial techniques.
The aim of this component is to give SMEs and entrepreneurs technical skills in online marketing and commerce that they can use immediately, such as: how to create a basic website (using WordPress for example), how to animate a Facebook page and community, how to use the tools available to optimize their online sales, etc.
These easily assimilated skills can enable a business to see its results increase significantly in a short space of time. The time investment for these entrepreneurs and businesses is minimal in view of the potential benefits.
Based on the survey and after a focus group organised on the 29th of May,2023 with some of the most prominent entrepreneurs and owners of SMEs in Libya, a selection of training topics is chosen as follows:
- Digital Marketing
- Financial management and investment using digital tools
- Business development in a competitive world, how to use AI tools to develop your business and catch economic trends
- Entrepreneurship digital skills, HR and process management.
- Needs:
This component of Raqameyon will be dedicated to support entrepreneurs and SME’s to develop their businesses through enhancing their digital capacities.
The selected entrepreneurs and small businesses are going to receive specific short-term trainings on specific technologies that will help develop their businesses.
The activities involved in this component are:
- Development of a training curriculum in various topics
- Training of 240 persons from different companies (60 / municipality). The targeted cities are Benghazi, Tripoli, Misurata and Sebha.
[1] Profiles of Libyan Entreprises and Libyan business owners and managers & needs for business knowledge and business support services, Expertise France Practical Surveys Series, June 2021
Required profile
- number of experts for the mission: 2
- Profile of the expert (experts) designated in charge of the execution of the contract
- Qualifications and skills :
Graduate university degree in IT, strategic planning, organizational strengthening, communication, management or equivalent experience.
- Excellent qualities / capacities:
- Previous experience in developing digital curriculum
- In communication
- Transmission of knowledge
- Problem analysis and resolution
- Decision-making and initiative
- Excellent English and Arabic skills (written / oral)
- General professional experience
- Professional experience of at least 5 years in the field of training.
Additional information
- Objectives and results pursued
- General objective
The main objective is build and/or enhance the digital capacities of Libyan entrepreneurs and SMEs in order for them to grow their businesses.
- Specific objectives
- Provide training for 60 entrepreneur and SMEs per municipality for a period of 6 months.
You are free to apply for 1, 2, 3 or the 4 cities.
Please mention the price of the service per city.
- Results to be achieved
At the end of the missions:
- Select participants for each training session (10 people/training session) using trainer’s own network of communication. Expertise France will support in providing names of trainees if needed.
- Train 60 SMEs/entrepreneurs/businessman and businesswomen in digital skills / per city
Municipality: Misurata, Sebha, Tripoli and Benghazi.
Topics:
- Digital Marketing
- Financial management and investment using digital tools
- Business development in a competitive world, how to use AI tools to develop your business and catch economic trends
-
- Lieu, Durée et Modalités d’exécution - Place, Duration and Methods of Execution
- Implementation period :
- Start date : 13/08/2023
- End date : 30/01/2024
- Schedule :
The provisional mission execution schedule is as follows:
Activity
Place
Period
Duration
Preparation of curriculum,
MEAL requests
Tripoli/Misurata/ Benghazi/Sebha
01/08/2023
10 days
Training series
Tripoli/Misurata/ Benghazi/Sebha
15/08/2023-30/01/2024
6 Months
Total
6 months and 10 days
Selection criteria for applications
The selection process for candidates will be based on the following criteria :
- Candidate’s training/skills/experience
Deadline for application : 2023/08/15 15:00
File(s) attached : Raqameyon C3-Terms of reference - Final .docx
Expertise France is the public agency for designing and implementing international technical cooperation projects. The agency operates around four key priorities :
- democratic, economic, and financial governance ;
- peace, stability, and security ;
- climate, agriculture, and sustainable development ;
- health and human development ;
In these areas, Expertise France conducts capacity-building initiatives and manages project implementation, leveraging technical expertise and acting as a project coordinator. This involves combining public sector expertise with private sector skills to drive impactful results.