Within the Project Support Team of the Expertise France Shared Office (Bureau Mutualisé) in Cabo Verde, and under the supervision of the Deputy Director of the Lead Project, the Support Functions Manager is responsible for ensuring the efficient operation of the Shared Office, with a particular focus on strategic, administrative and financial oversight. The position ensures compliance with Expertise France procedures and donor requirements while fostering coordination and operational consistency across all projects. The Support Functions Manager will supervise a team of six staff members: Finance Manager, Contracts and Procurement Manager, Logistics and General Services Officer, Contracts and Procurement Officer, Accountant, Treasury Officer. The composition of the team may evolve according to operational needs.

The following list is indicative and not exhaustive :

Supervision of Support Services :

• Lead and manage the support services team (finance, procurement, logistics and administration) ;
• Manage the payroll service contract directly ;
• Coordinate workflows and facilitate coordination meetings to strengthen internal communication and cross-team collaboration ;
• Ensure the cost allocation key is regularly updated ;
• In collaboration with the Finance Manager, ensure sound budget implementation; guarantee the accuracy of financial forecasts; oversee cost allocation;  monitor the financial performance of all projects.
• In collaboration with the Contracts and Procurement Manager: ensure effective internal control of procurement processes; verify compliance with donor requirements and internal procedures.
• In collaboration with the Logistics and General Services Officer: ensure the smooth day-to-day operation of the office, including infrastructure, IT services, equipment and general services. 

Strategic Management of the Shared Office :

• Lead the establishment and structuring of the Shared Office in close coordination with HQ and project teams ;
• Develop and implement coordination frameworks (e.g. roles and responsibilities matrices, planning tools) to ensure effective collaboration between support services, project teams and HQ ; 
• Ensure that all projects (national and regional) benefit from harmonised, efficient and appropriate support services ; 
• Act as the liaison with HQ on all matters related to the management of the Shared Office. 

Line and/or Functional Management of Shared Human Resources :

• Supervise all HR management processes, including recruitment, onboarding, task allocation, performance evaluation and professional development ;
• Ensure continuous capacity building and skills development of the team (public procurement, financial management, accounting, etc.) ;
• Identify and address HR issues and organisational dysfunctions promptly and report regularly to HQ ;
• Ensure that psychosocial risks (PSR) and gender equality considerations are integrated into team management practices, including through awareness-raising and training activities. 

Risk Management, Internal Control and Compliance:

• Promote and ensure compliance with key corporate standards, including anti-corruption and GDPR requirements ;
• Identify financial and operational risks, report them to the Shared Office Manager and HQ, and propose mitigation measures ;
• Ensure the establishment and effective functioning of internal control systems ;
• Ensure compliance with internal procedures, donor requirements and national legislation, and recommend corrective measures where necessary ;
• In collaboration with the Finance Manager, oversee all audit processes (internal, external, and donor audits) and ensure that recommendations are followed up on.