Ref.
2025/CLDOTCE/14322
Job offer type
Field staff jobs
Type of contract
Detachment of a public or semi-public administration officer
Activity sectors
Social protection and decent work
Deadline date
2025/12/19 19:54
Duration of the assignment
Beaded expertise
Contract
Public / Parapublic
Component Leader 5: Development of the Communication environment (M/W)
Département Capital humain et Développement social - CHDS > Pôle Protection sociale & Travail décent
Published on : 2025/11/27
CONTINENTAL EUROPE
ARMENIA
Mission description
The Component Leaders will work in close cooperation with the RTA and the Beneficiary administration in order to meet the mandatory results. Their main task is to plan and coordinate activities under their respective areas of responsibility in collaboration with the partner institutions.
Component 5: Development of the Communication environment
Result 5: the Communication department is operational
Result 5.1 The UHIF’s Communication Department is strengthened: dedicated staff is trained through specific a training programme and operational procedures. Educational programmes for the management teams of medical organisations are developed and delivered.
Result 5.2 Based on the Communication Strategy developed by the World Bank, actions plans are setup for communication activities with beneficiaries (media, citizens) and partners (medical, governmental institutions, private sector…). Messages are developed to relevant audiences and relevantcommunication tools and channels, and tested. Budgeting, impact analysis and monitoring are included.
Result 5.3 A communication campaign concept is drafted to disseminate to the population and stakeholders’ information on insurance coverage, conditions for receiving services, registration etc. Assistance to the creation of visual animations and infographics is provided. The campaign is launched by the Beneficiary.
This component focuses on building capacity and in putting in place tools/channels for communication with the public and insured individuals, as well as communication with medical organisations. The main objective is how to communicate on complex health insurance issues and contribute to greater transparency in the health and insurance sector. A particular attention is to be put on visualisation tools to ensure the upmost visibility.
Project or context description
The twining project financed by the European Union aims to enhance the capacity of the Government of Armenia to implement Universal Health Insurance reform to provide all Armenian citizens with access to essential healthcare services.
More specifically, the objective is to strengthen the capacity of the Government of Armenia, in particular Ministry of Health of the Republic of Armenia (“MoH”) in its reform of the healthcare system with the introduction of universal healthcare coverage mechanism and the establishment of a new structure required for implementation of the reform – a functioning Universal Health Insurance Fund (UHIF).
Background and justification :
The Concept of introduction of universal health insurance (hereinafter referred to as the UHI) was developed for the implementation of the activity set forth in Section 4.3 of Annex N 1 to Decision N 65-A, dated 8 February 2019, of the Government of the Republic of Armenia and point 1.1 of “Ministry of Health” section of Annex 1 to Decision N 1902-L, dated 18 November 2021, of the Government of the Republic of Armenia. UHI is an independent state-guaranteed system in the field of healthcare for the protection of population health, which provides compensation for the costs of disease prevention, treatment and routine control.
UHIsystem guarantees equal opportunities for the insured to receive high-quality medical care. UHI will be implemented on the principle of a single buyer/payer, through a Fund - a structure established by the state (hereinafter referred to as the Fund or UHIF), which must ensure the efficiency of calculating and spending the funds necessary for the health care expenses of the insured. The main goal of the introduction of UHI is to ensure financial access to basic health care services for all population groups and to improve the quality of medical care. Accomplishment of the main goal of the introduction of UHI will contribute to the improvement of morbidity and mortality rates, increase of the average life expectancy, decrease of the number of persons with disabilities due to health problems, sustainable development of human capital and growth of the economy.
Components
The Twinning project will strengthen the capacities and provide advisory assistance to accompany the establishment of the Universal Health Insurance Fund.
- Component 1: Strengthening the governance and management of the UHIF
- Component 2: Capacity building of the UHIF staff
- Component 3: Development of UHIF procedures and methodologies
- Component 4: Development of the IT environment
- Component 5: Development of the Communication environment
Required profile
Basic skill requirements
- University degree in relevant discipline or equivalent professional experience of 8 years in a sector relevant to the component of the twinning;
- Minimum 3 years of professional experience at an operational level in relevant EU MS health administration or mandated body in a field relevant to the component
- Very good spoken and written English (at least level 2 on a scale of 1 [excellent] to 5 [basic]).
Assets
- Experience in capacity building, institutional building or peer-to-peer exchanges
Tasks
- To provide component coordination, guidance and monitoring in close cooperation with the BC component leader, RTA and RTA counterpart;
- Continually monitor the achievement of objectives related to the component and comparing actual progress with the specified benchmarks and time-frame;
- Support the RTA in preparing the interim, quarterly and final reports related to the component;
- To provide practical expertise and technical advice, as well as coaching to the relevant staff in the Beneficiary administration for the execution of activities relevant to the project components;
- To analyse policies and practices in the thematic area relevant to the component;
- To support the drafting of action plans, training plans, studies;
- To prepare and conduct training programs, to facilitate stakeholders’ dialog;
- To support the BC counterparts drafting technical documents relevant to the component’s results;
- To suggest improvements of relevant procedures and systems.
Additional information
Project submitted to a selective procedure, will be confirmed following a competitive procedure and contract signing; On-site start estimated for Q2 2026
Deadline for application : 2025/12/19 19:54
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