I.      Objectives and desired results

1)      General objective

To develop a comprehensive strategic and operational concept for the introduction of two mobile social service units under the TAKATUF Project, providing a clear framework for their objectives, service scope, management model, and sustainability mechanisms.

2)      Specific objectives

1.       Define the purpose, objectives, and functions of the mobile units within MoSD’s mandate.

2.       Identify priority target groups, service types, and geographic areas to maximise inclusion and outreach.

3.       Propose an operational model and institutional arrangement, defining governance, coordination, and accountability mechanisms between MoSD, LCDCs, and partner CSOs.

4.       Recommend technical and logistical specifications, including vehicle type, accessibility features, and equipment needed to deliver quality social services.

5.       Estimate costs for procurement, modification, and operation, drawing on relevant benchmarks and local market conditions.

6.       Develop a sustainability and risk management plan, ensuring long-term functionality, affordability, and institutional ownership.

7.       Consolidate all findings into a strategic and operational concept note to guide implementation by Expertise France and MoSD.

3)      Anticipated results

·       A validated strategic and operational concept for the introduction and management of two mobile social service units under the TAKATUF Project.

·       A comprehensive framework clearly defining the objectives, target groups, proposed services, and governance model of the units.

·       A costed technical plan including procurement and operational estimates for the vehicles and required equipment.

·       A sustainability framework addressing staffing, maintenance, partnerships, and financial planning for long-term operation.

·       A ready-to-implement blueprint for the launch and future scaling of MoSD’s mobile social service units, aligned with the National Social Protection Strategy (NSPS).

II.      Description of the assignment

1)      Planned activities

Phase I – Strategic Design and Scoping

• Conduct a desk review of key policy and programmatic frameworks (NSPS, MoSD mandates, LCDC guidelines, and relevant national strategies).
• Define the strategic purpose and objectives of the mobile units, ensuring alignment with MoSD and TAKATUF priorities.
• Identify key service domains.
• Map potential target groups and geographic areas, focusing on underserved and vulnerable populations.

Phase II – Operational Model and Institutional Arrangements

• Design the operational structure, including roles, responsibilities, and coordination between MoSD, LCDCs, and CSOs.
• Develop management, staffing, and supervision arrangements to ensure accountability and service quality.
• Propose governance and decision-making mechanisms to integrate the mobile units within MoSD’s operational framework.
• Suggest possible deployment models and schedules (rotational, demand-based, or thematic).

Phase III – Technical and Logistical Specifications

• Identify suitable vehicle types and modifications based on accessibility, safety, and service needs.
• Specify interior layouts and required equipment in line with accessibility and inclusivity standards.
• Provide detailed cost estimates for vehicle procurement, modification, and maintenance.
• Reference regional or international examples of successful mobile service models to inform design choices.

Phase IV – Sustainability and Risk Management

• Develop a sustainability framework, including financial planning, maintenance strategies, and institutional capacity needs.
• Identify potential risks (operational, logistical, financial, environmental, or social) and propose mitigation measures.
• Recommend partnerships (public, private, CSO) to enhance efficiency, ownership, and long-term viability.

Phase V – Documentation and Validation

• Prepare a draft Strategic and Operational Concept Note integrating all findings, designs, and recommendations.
• Present the draft concept to Expertise France and MoSD for validation.
• Finalise all deliverables incorporating institutional feedback and prepare presentation materials summarising key findings for validation workshops.

Post-Assignment Follow-Up

Following submission and acceptance of the final deliverables, the consultant shall:

• Provide technical clarifications to Expertise France and MoSD during internal review, procurement preparation, or early implementation stages, as requested.
• Support the Expertise France technical and procurement teams in responding to questions related to the operational model, specifications, or cost estimates.
• Participate in one debriefing or coordination meeting with Expertise France and MoSD to review lessons learned, assess readiness for implementation, and ensure institutional ownership of the proposed model.
• Remain available for remote consultation for up to 30 days after contract completion to address any technical or conceptual queries that may arise during the tendering or early deployment phase.

2)      Anticipated deliverables

3)      Coordination

The assignment will be conducted in close collaboration with:

• The TAKATUF Team and Expertise France Procurement;
• The Ministry of Social Development (MoSD) – particularly the Department of Early Intervention Mobile Units under the Directorate of De-Institutionalisation and Persons with Disability Affairs, as well as the MoSD Procurement Department;

A kick-off meeting will be held within five days of contract signature to confirm objectives, expectations, and timelines.

Regular coordination and progress updates shall be maintained throughout the assignment between the consultant, Expertise France, and MoSD.

III.      Place, duration and terms of performance

1)      Implementation period:  November–December 2025

The provisional programme for assignment implementation is as follows: