The Human Resources Officer supports the daily HR management of the PNG country office. He/she acts as a bridge between the staff, the  PSU (Program Support Unit) management, and the external HR provider, ensuring that HR processes run smoothly and that routine tasks are implemented in line with procedures. The role focuses on execution, monitoring, and staff support, while leaving contractual and compliance responsibilities with the HR service provider.

Main tasks:

HR Administration

·       Act as the focal point between staff and the external HR provider for contract management, payroll, and benefits.

·       Ensure that all necessary information and documentation are shared on time with the portage company.

·       Keep HR records up to date and accessible for management.

·       Monitor compliance with administrative procedures and alert the PSU Coordinator of any gap.

·       Ensure staff information is collected, updated, and filed correctly.

·       Maintain confidentiality of HR files and data.

Recruitment Support

·       Assist in preparing job descriptions and vacancy announcements.

·       Follow up on the organisation of recruitments (shortlisting, scheduling interviews, reference checks) with the HR company.

·       Conduct HR interviews with candidates when needed.

·       Prepare onboarding documentation and orientation for new staff.

HR Monitoring & Compliance

·       Track attendance, leaves, and timesheets, and forward relevant information to the HR provider.

·       Record and report HR anomalies (absences, delays, non-compliance) to the PSU Coordinator.

·       Ensure all HR processes in PNG comply with Expertise France rules and national labour regulations.

·       Monitor compliance with contracts and reporting deadlines.

 Staff Support & Working Environment

·       Contribute to maintaining a positive, professional, and safe work environment by helping to develop procedures and guidance documents that support professionalism in the workplace.

·       Act as a first point of contact for staff HR queries and provide guidance on routine processes.

·       Support initiatives to strengthen staff wellbeing, including the prevention of stress and promotion of a healthy workplace.

·       Monitor staff feedback on HR matters and support management in identifying areas for improvement and implementing appropriate measures.

Reporting

·       Prepare regular updates and summaries on HR activities for the PSU Coordinator.

·       Contribute to internal HR reporting as required by headquarters.

Management support

·       Provide administrative support to management in the preparation of HR-related decisions (documentation, records, compliance checks).

·       Support the handling of basic performance issues by ensuring proper documentation and reporting to the PSU Coordinator.

·       Contribute to the follow-up of HR action points and ensure timely implementation of agreed measures.

·       Maintain and update organisational charts, tasking records, and role descriptions when required.

·       Assist in the organisation of small-scale staff trainings or information sessions.

·       Ensure that staff feedback on HR matters is collected and reported in a structured way that helps management take informed and balanced decisions.

·       Act as a first point of contact for staff HR queries and provide clear information on procedures.

·       Help monitor the office environment and report any concerns related to safety, wellbeing, or professional conduct.