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Ref.
2025/ETSRTEAIAIQMS/13181

Job offer type
Experts

Type of contract
Service contract

Activity sectors
Vocational training, Integration, Employment ; Other

Deadline date
2025/05/31 11:07

Duration of the assignment
Beaded expertise

Contract
Freelancer

Duration
9 months (60 man/days)

Mission description

Rwanda TVET Board (RTB) is mandated to promote quality education in technical and vocational education and training from level one (1) to five (5), aimed at fast tracking socio-economic development of the country. In order to enhance the quality of the service delivery and ensure continual improvement, RTB aims to improve its management system and as such attain ISO 9001 2015 Quality Management System (QMS) certification. 

The main objective of this assignment is to support Rwanda TVET Board in designing, developing, and implementing its Quality Management System (QMS) in compliance with ISO 9001:2015 requirements to attain ISO certification.

To achieve the objectives, the expert will conduct the following tasks:

  1. Conduct a detailed analysis of Rwanda TVET Board existing system and processes to identify gaps with ISO 9001:2015 requirements
  2. Develop, in collaboration with RTB QMS Team, a tailored Quality management system framework, including quality Manual, quality policies, standard operating procedures, process flowcharts, guidelines and forms, in alignment with ISO 9001:2015 standards which should be in place to be ready for the ISO 9001:2015 audit
  3. Prepare an implementation plan in order to guide RTB in implementing the documented QMS.
  4. Define key metrics and key performance indicators
  5. Develop monitoring tools
  6. Monitor progress and address challenges related to QMS during the implementation phase
  7. Conduct and facilitate internal audits to assess QMS readiness
  8. Provide recommendations for corrective actions, corrections and preventive actions.
  9. Support RTB in certification processes 

The expected deliverables and timeline are detailed in the Terms of Reference attached. 

Project or context description

The Government of Rwanda and Agence Française de Développement (AFD) signed 5 years grant/loan agreements on 8th March 2023 to implement AFTER II Project (Appui à la Formation Technique et l'Emploi au Rwanda). AFTER Il aims to improve technical and vocational education and learning conditions in order to strengthen the skills of youth in line with labour market requirements.

Project management will be provided by two contracting authorities: Rwanda Polytechnic (RP) for college-related interventions, and Rwanda TVET Board (RTB) for TVET schools-related interventions, through their respective Single Projects Implementation Units (SPIU).

Expertise France will provide technical assistance to the project implementation. Short and long-term expertise are mobilized on the basis of a technical offer validated by AFD, with the agreement of the Rwandan party.

On the side of RP, the beneficiary sites are RP Karongi and Kitabi colleges located in Karongi and Nyamagabe Districts. On the side of RTB, the beneficiary sites are Muhororo and Cyanika TVET Schools located in Karongi and Nyamagabe Districts.

AFTER II project is divided into 4 main components and 2 cross-cutting components:

  • Component 1: The RP Kitabi and Karongi colleges and TVET schools of Cyanika and Muhororo campuses are expanded, modernised and environmentally friendly
  • Component 2: The training offer in the RP Kitabi and Karongi colleges and TVET schools of Cyanika and Muhororo is strengthened and more attractive
  • Component 3: The link between TVET providers and the private sector is strengthened, and employment and entrepreneurship support mechanisms are more efficient
  • Component 4: The quality and leadership of RP and RTB as institutions in the TVET sector are reinforced
  • Cross-cutting component 5: The TVET programs are more gender-responsive and inclusive and specifically address dropouts of the general education
  • Cross-cutting component 6: Greening TVET – TVET programs provide youth with green skills and competencies for sustainable economic growth 

Required profile

The ISO expert shall fulfill the following requirements:

  • At least a bachelor’s degree
  • Certified against ISO 9001 Quality management system
  • At least five years’ professional experience working on quality management system aspects
  • Proven previous experiences with good completion certificates for at least three supported organizations to develop and implement ISO 9001:2015 Quality Management System
  • Excellent writing and communication skills

Additional information

Interested individual ISO 9001:2015 Expert will submit the following information (grouped in one document): 

  • Expression of Interest/Cover letter highlighting the qualification, summary of relevant experience and how the applicant meets the requirements
  • CV and relevant certificates
  • Technical proposal outlining the understanding of the assignment, methodology, work plan and deliverables
  • Financial proposal showing the daily expert fees in the table below

Selection criteria for applications

The selection process for candidates will be based on the following criteria :

  • Candidate’s training/skills/experience

Deadline for application : 2025/05/31 11:07

File(s) attached : AFTER II_ToR_RTB ISO QMS.pdf

Expertise France is the public agency for designing and implementing international technical cooperation projects. The agency operates around four key priorities :

  • democratic, economic, and financial governance ;
  • peace, stability, and security ;
  • climate, agriculture, and sustainable development ;
  • health and human development ;

In these areas, Expertise France conducts capacity-building initiatives and manages project implementation, leveraging technical expertise and acting as a project coordinator. This involves combining public sector expertise with private sector skills to drive impactful results. 

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