Type d'offre

Type de contrat

Domaines d'expertises
Innovations Technologiques ; Système d'information

Date limite de candidature
19/06/2024 10:01

1 month

Description de la mission

The ECOWAS experts’ workshop on digital addressing shall serve as a framework to provide to digital economy ministries and postal sector of ECOWAS Member States information on the ECOWAS e-commerce strategy. The workshop will explore good practices, and successful example of digital addressing implementation, and the sharing of actions being carried out on digital addressing in the region.

Specifically, the workshop will:

  • provide a brief presentation of ECOWAS e-commerce strategy focusing on the expected contribution of postal sector;
  • specify the e-commerce and postal sector findings in ECOWAS region focusing on the digital addressing aspects;
  • review the digital addressing solutions initiatives to develop or under development in each Member States Country;
  • look into the most advanced region to learn from their experience; and 
  • provide the opportunity to exchange on a practical harmonised digital addressing approach

The following main results are expected at the end of this workshop:

  • experts are aware of the ECOWAS e-Commerce Strategy and the specific measures to implement on postal sector;
  • member States digital addressing implementation initiatives are reviewed;
  • recommendations a harmonised digital addressing approach capable of serving ecommerce strategy are formulated; and
  • the next steps are defined





Preparatory research and meetings

Meeting with the ECOWAS focal points to align the workshop agenda. Preparation meeting with the interpreters.

2 days

2-day workshop

Running the workshop according to the agenda, mapping down member states views and perspectives. Aiding in discussion as needed.

Workshop satisfaction survey

2 days

Report preparation

Documenting the member states views and perspectives (AS-IS). Formulating the basis of a digital addressing policy based on international best practices and the input from member states (TO-BE).

2 days

Presentation of results and incorporation of feedback

Meeting with the ECOWAS focal points to present the results.

1 days

Final report expected to be shared in editable and pdf format and should be in English and integrate ECOWAS’ and D4D Hub’s comments.

The report will have to follow the D4D Hub template that will be share with the consultant at the start of the activity.

The language of the workshop will be English with interpretation services available into French and Portuguese.


Description du projet ou contexte

The Digital for Development (D4D) Hub is a strategic platform that aims to strengthen digital cooperation between the European Union and its Member States (Team Europe) and partners in Africa, Asia-Pacific, Latin America and the Caribbean, and the EU neighbouring countries. Our joint mission is to promote a human-centric approach to the digital transformation. We do so by fostering multi-stakeholder collaboration, boosting investments, facilitating dialogue, and increasing coordination.

The D4D Hub kicked off its activities in Africa in December 2020 with the goal of strengthening digital collaboration and developing a shared strategic vision between African and European partners. In this context, the D4D Hub is collaborating with Economic Community of West African States (ECOWAS) on various trade and commerce related topics.

The e-Commerce strategy of the Economic Community of West African States (ECOWAS) was officially approved at the 90th session of the Council of Ministers held in July 2023, showing the significant step taken by the Commission towards harnessing the power of e-commerce for sustainable development. This strategic framework envisions a sustainable, inclusive, and secure e-commerce ecosystem that supports ECOWAS' efforts to leverage technology for structural change, regional integration and promote economic diversification and job creation.

To address the ECOWAS Commission’s vision, four strategic goals were proposed. The first strategic goal aims to strengthen ministries of trade to support domestic and cross-border eCommerce development, the second to secure trust along the e-commerce supply chain from producers to consumers, the third to access to e-commerce statistics and market information, and the fourth strategic goal to foster inclusion for e-commerce development in ECOWAS region.

Under the second strategic goal, the strategy focuses on the e-commerce stakeholders, aiming to enhance trust in e-transactions and trust in logistics and delivery services. Therefore, one of the key e-commerce stakeholders in ECOWAS Member States associated with the strategic goal 2 is the postal sector stakeholders.

Indeed, a greater contribution to the development of e-commerce is expected from the postal services. Consequently, it was agreed to better structure the link between postal services and e-commerce needs, with transparency and accreditation mechanisms to secure e-commerce process.

The postal sector should benefit in return from the transformation of the traditional postal services into a modern e-commerce and logistics centre, the designation of e-commerce delivery/logistics strategy for the postal sector, and the implementation of a harmonized and widespread use of digital addressing.

Therefore, the review of digital addressing experiences and a regional agreement for a common approach are part of the specific measures defined towards achieving strategic objectives requiring the involvement of the postal sector stakeholders in Member States. 

Given this context, ECOWAS Commission, with the support D4H Hub, with the through the Directorate of Digital Economy and Post is organising a virtual workshop, bringing together digital economy, trade and postal experts from the region. The aim is to sensitise on specific measures of the ECOWAS e-Commerce Strategy related to digitalisation specifically from the postal sector, find out what is occurring in digital addressing in the region, share experiences on implementing digital addressing systems, and deliberate on the harmonisation needed to support the achievement of the second strategic objective of the eCommerce strategy.

Profil souhaité

This activity is expected to be conducted by one (1) consultant.

Academic and professional qualifications

  • A Bachelor’s degree in Computer Science, Telecommunications Engineering, Electrical/Electronic Engineering, or any other closely related discipline
  • Master's degree or equivalent post-graduate qualification in Computer Science, Telecommunications Engineering, Electrical/Electronic Engineering, or any other closely related discipline;
  • Membership with a recognized professional institution with chartered/registered status.

General professional experience

At least 10 years of solid and diversified professional international experience in the ICT, electrical/electronic and/or telecommunications engineering sector, including the provision of technical assistance and ICT solutions to public institutions and large private institutions.

Specific professional experience

At least 7 years of relevant working experience in digital addressing topics and eCommerce related activities.

At least 5 experiences on projects involving the design and/or implementation digital addressing programs/solution, with at least 2 coming from working in developing countries/

Language skills

  • Fluency in English is required
  • other languages such as French, Spanish, or Portuguese are welcomed

Informations complémentaires

The workshop will be held virtually on the 2nd and 3rd of July 2024.


The following representatives are expected to participate in the meeting:

·         Member States representatives from the ministries in charge of the digital economy

·         Member States representatives from the ministries in charge of the postal sector

·         Member States representatives from the ministries in charge of trade

·         West African Postal Conference (WAPCO) Secretariat

·         European Union headquarters from thematic and geographic departments

·         D4D hub members

Date limite de candidature : 19/06/2024 10:01

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