The Communications Expert plays a pivotal role within the Project team, reporting directly to the Project Director based in Jordan. This position requires a blend of strategic thinking, creativity, strong organisational skills and diplomacy. As a key member of the team, the Communications Expert will spearhead the development and implementation of a comprehensive communication strategy. This strategy aims to engage stakeholders effectively, driving social and behavioural change to ensure the successful delivery of the Project. The Expert will be proactive in suggesting communication activities while keeping in mind the necessity of obtaining clearance for initiatives, particularly those involving the main partner, the Ministry of Social Development. As a superlative team player, the Communication expert will work closely with the team’s Institutional Partnerships Expert, who brings specialised insights on a part-time basis. In his / her capacity, the Communications Expert will have the following tasks and responsibilities:

1. Communication strategy

• ·         Develop and implement the communication strategy of the Project, ensuring alignment with Project, EF, AFD and MoSD communication guidelines and/or priorities
• ·         Provide insights on innovative approaches to enhance communication effectiveness
• ·         Develop and coordinate advocacy and awareness raising plans, campaigns and targeted initiatives together with the Institutional Partnerships Expert
• ·         Conduct resource and needs assessments in pilot areas
• ·         Propose improved communication for Local Community Development Centres and provide support for design and implementation.

2. Project identity design and visibility

• ·         Design the identity of the Project
• ·        Develop and produce compelling and visually appealing content (including Powerpoint presentations, infographics, maps, social media content, press releases, speeches, briefing material, talking points, newsletters, short videos etc...) to effectively communicate key messages
• ·         Coordinate the production of other material and Project giveaways
• ·         Coordinate with the Logistics and Financial Assistant regarding logistical arrangements for visibility material.

 3. Social media

• ·         Ensure active communication through social media.

4. Provide expertise on the communication dimension of activities carried out by the team

• ·         Support team members on communication issues for the implementation of their activities
• ·         Provide templates for communication materials, including presentations, reports, event and visibility materials, social media content etc.
• ·         Compile, develop, and present training materials related to communication
• ·         Implement activities / events in coordination with other members of the team, including the Head of Social Protection and CSO Taskforce, the Gender Expert and Institutional Partnerships Expert
• ·         Coordinate with Field Monitors regarding visibility and communication in LCDCs and the field, when necessary
• ·         Review and ensure the quality of all communication materials, maintaining a high standard for accuracy and consistency
• ·         Play a key role in meetings, national, regional and international conferences and forums, and international days.

5. External communications agency (for specific tasks and events)

• ·         Contribute to the selection process for the external communications agency in collaboration with the Project Director.
• ·         Coordinate and collaborate with the external communications agency to ensure alignment with Project goals, guidelines, and timelines.
• ·         Oversee activities and deliverables of the external agency, providing necessary guidance and support.

6. Institutional Partnerships

• ·         Assist the Institutional Partnerships Expert in establishing partnerships with stakeholders
• ·         Liaise with stakeholders for maximum reach / social and behavioural change
• ·         Provide technical support to government counterparts.

7. Other Project Communication related activities

• ·         Design and coordinate the implementation of Project Communication related activities with beneficiaries (such as a communication challenge for vulnerable youth)
• ·         Ensure the dissemination of resulting communication material.

8. Monitoring and Evaluation

• ·         Develop communication KPIs
• ·         Monitor, evaluate, and prepare reports on communication related Project activities
• ·         Support with dissemination of information, findings, lessons learned and good practices related to the Project .